Troubleshooting steps

-Uninstall Adobe Acrobat X (https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-4b55f974-2cc6-2d2b-d092-5905080eaf98) and then go down to the Repair Adobe step after doing this if you have both version on your comptuer

- Go into Task Manager and close all adobe products. This includes Adobe Acrobat, Adobe Acrobat Distiller, and Adobe Creative Cloud and try again.

- Repair adobe (Before starting this, please close all adobe products to insure best result, look at bullet point above to see all adobe products to choose)

  1.  Open up Adobe Acrobat
  2. Click on the menu drop down
  3. Go to the help drop down and under the help down choose the "Repair Installs" and follow the steps from there 

- Check Adobe for Updates

  1. Open up Adobe Acrobat
  2. Click on the menu drop down
  3. Go to the help drop down and under the help down choose the "Check for Updates" and follow the steps from there 

- Change the Register for Adobe

  1. Close all adobe products
  2. Click Start > Run.
  3. Type Regedit in the Open field and then click OK.
  4. Navigate to the following registry key:    HKEY_CLASSES_ROOT\acrobat\shell\open\ddeexec\application
  5. Take a backup: Right-click the Application key and then click Export. In the Export Registry File dialog box, enter a file name and click Save. Remember where you saved this so if you have to revert back it works better
  6. Change the value of the key from AcroViewA23 to AcroViewR23 (where the last two digits or numbers depend on the Acrobat version installed on your computer; For example, for Acrobat 2020, it will be 20):
    Double-click the Default under Name. The Edit String dialog box is displayed.
    In the Value data field, change the value to AcroViewR23 and then click OK.
  7. Close the Registry Editor by clicking the Close icon (X) at the upper-right corner of the dialog box. Relaunch Acrobat and see whether the problem is resolved.

- Check for updates on you computer

  1. Search settings in the start menu and choose the settings windows
  2. In settings search for "Check for Updates"
  3. Choose the "Check for Updates" option
  4. Click the "Check for Update" button first
  5. Then click the "Check online for updates from Microsoft Updates
  6. Then click the "View optional updates
  7. Drop down the "Driver updates" drop down and then check off all option updates
  8. Then hit the "Download and install" button. Follow the instructions from there 


This is settings you can change and will help with different problems as well

- Here is a article to set Adobe Acrobat as default pdf browser: https://helpx.adobe.com/acrobat/kb/not-default-pdf-owner-windows10.html#:~:text=opening%20PDF%20files%3F-,Microsoft%20Edge%20is%20the%20default%20program%20for%20opening%20PDF%20files,Reader%20DC%20or%20Acrobat%20DC