Getting an Adobe License

 

  1. Uninstall Adobe Acrobat X (https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-4b55f974-2cc6-2d2b-d092-5905080eaf98
  2. Navigate to this link: https://servicecenter.oit.ucdenver.edu/CherwellPortal/IT?_=658e1728#0
  3. Login at the top right and use your university credentials
  4. Click on Make a request
  5. Scroll down until you see Software/Applications and click on that
  6. Click on Adobe Acrobat, it should be the first option
  7. Hit New
  8. Fill out the information with your own Name and Email, you do NOT need a speedtype as we are on the CU Anschutz campus
  9. After filling out the information hit Add to Cart on the top right above the blue form
  10. After that hit Submit Order
  11. You should get a confirmation screen like this
  12. After that, wait for an email from OIT and they should give further instructions on how to download the software. If they don’t send an email or if they send a survey email, try going onto the next steps. If you cannot log into your Adobe account, wait one business day. If it still does not work, contact IT.
  13. Next step is to go to https://www.adobe.com/ and sign in with your CU Anschutz email address, it should forward you to the CU sign in for Anschutz campus.
  14. Once you log in, click on the icon at top right corner and a drop down will appear like screen shot below. Click on the “View Account” text.
    A screenshot of a computer Description automatically generated 
  15.  Then click on the button labeled “Access your apps and services”
  16.  Click on “Get your apps” and choose the Adobe Acrobat Pro section and click Download.A screenshot of a computer Description automatically generated 
  17.   After clicking the button, it should bring you to another page and download the installer. After the installer is downloaded, open the installer.
  18. If not already signed in, then sign in and click through till the installers starts installing Acrobat.
  19. Adobe Acrobat will open automatically after installation.